Shipping Policy

Thank you for shopping at GearVita. We are committed to processing and delivering your orders as quickly and reliably as possible. Please review the following shipping policy for information about order processing, delivery times, shipping costs, and other important details.

Order Processing

Orders are processed and prepared for shipment within 1–3 business days, Monday through Friday.

Orders placed on weekends or holidays will begin processing on the next business day.

Order Cutoff Time

Our order cutoff time is 2:00 AM Pacific Standard Time (Los Angeles), Monday through Friday.

Orders placed before the cutoff time will be processed according to our standard handling time of 1–3 business days.

Shipping Time

For orders shipped within the Continental United States:

Standard Shipping: 7–15 business days

The estimated total delivery time, including order processing and transit, is 8–18 business days.

Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, or other circumstances beyond our control.

Shipping Schedule

Orders are processed and shipped Monday through Friday.

Orders are not normally processed or shipped on weekends or U.S. holidays.

Shipping Costs

Shipping costs are calculated based on the shipping method, destination, order weight, and other applicable factors and will be displayed at checkout.

Free shipping may be available for eligible orders or during promotional periods. Please refer to the shipping options shown at checkout for the final shipping cost.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the carrier's tracking system to update after the tracking number has been issued.

Delivery Delays

While we make every effort to ensure timely delivery, GearVita is not responsible for delays caused by shipping carriers, severe weather, natural disasters, customs or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us at service@gearvita.com with your order number, and we will assist you in checking the shipment status.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at service@gearvita.com as soon as possible.

For damaged packages, please provide photos of the package and the damaged product so that we can investigate the issue with the carrier and determine the appropriate solution.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: service@gearvita.com

Please include your order number when contacting us so that we can assist you more quickly.