Don’t know how to do while something happened at GearVit Opening Party Sale? There are some tips that maybe you can enjoy your shopping more frequently.


Q: How to redeem the coupon?

A: 1. Ensure your coupons accumulates to $5 or $10

   2. Get into your account and find your coupons

   3. Choose the corresponding coupons and submit the application of redeeming

   4. You will get a $5 or $10 coupon


Q: What can I do if the coupon is not available?

A: Firstly, please ensure your coupons are not out of date. If your coupons are within expiry date, please contact us via email and we will offer you a new one.

(PS: if there is something special so that you can not use it in the period of validity, you can also contact us and we will consider to offer you a new one that depending on the situation.)


Q: What can I do if redemption is failed?

A: Just contact us via email (attach the screenshot of your coupons), and we will send you the new corresponding one.

(Note: after you get the new one, your original coupons will be forfeited at the moment)

Q: The order is not free shipping when it’s over $39?

A: $39 refers to final settlement price, not the price while in the shopping cart. Please ensure the final settlement price is over $39, and then contact our customer service.


Q: Can I buy flash sale product for many times?

A: Each purchaser will only be allowed to purchase 3 at most for each product as they are really cost-effective.

Q: Is each product just for once on flash sale?

A: Not sure. We will post the products of flash sale which on the day and next day at the same time at the page of GearVita Opening Party Sale. Meanwhile, our official SNS account @GearVita also keep update simultaneously. So, please notice GearVita’s information closely.


Q: Only top 100 users can gain low-price purchase?  

A: Yes, it’s just an exclusive gift for new users as the beginning of GearVita, and they are really selling below cost. The chance is very limited, so get ready to catch it in time.


Q: How to give feedback? Do I get the surprise certainly after feedback? What is the surprise?

A: Very simple! Just feel free to tell us your review about our product and website via comment. We will offer you a coupon or a mysterious gift that depending upon the situation.


Q: Are the product all sold at the lowest price? What can I do if I find any other lower price?

A: Yes. We promise all products on our website are sold at the lowest price. If you find any other lower price, you can contact us via email and we will give a $2 coupon to you.

Hope you enjoy!