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|Shipping Method||Delivery Time||Shipping Cost|
|Belgium Registered Air Mail||10~17 business days||$5.20|
|Switzerland Registered Air Mail||10~17 business days||$3.55|
|Netherland Registered Air Mail||10~22 business days||$9.97|
|Singapore Registered Air Mail||10~22 business days||$2.93|
|United States Priority Line||7~14 business days||$2.09|
|DHL||3~9 business days||$16.45|
HOW TO PARING WITH YOUR PHONE ?
One ear model:
Take the Q29 “R” earbud out, hold the QCY “MFB” Button for 5 seconds, until the light flash red and white. Open your phones blutooth , Click “QCY Q29” and paring it.
Dual ear model:
First way: (Suit for first time use)
1、First time use.
2、Take out the earbuds,tear off the stickers.
3、Put the earbud back. Untill the red light turn white.
4、Take out the "Right" earbud,the earbud will automic search pairing.
5、Open your phone bluetooth ,Click "QCY-Q29 R", Pairing it.
6、Take out "Left" earbud,move it approve "R" earbuds, The earbud will connected Automic.
1、Take "R" earbud out from the charge case, it will automic enter Pairing mode. Or click the MFB button for 5 seconds until the red and white light flash.
2、Open your phones bluetooth,click "QCY-Q29" pairing.
3、Turn off the "R" earbud. (Click the MFB button for 5 seconds)
4、Take out both"R" and "L" earbud, enter the "MFB" button for 8 seconds, until the white light on. Waite for seconds to connect with each other.
5、Open your phone bluetooth, click "QCY-Q29" and pairing.
|Bluetooth Version:||Bluetooth 4.1|
|Operation Distance:||Up to 10 meters/ 33 feet(Free Space)|
|Charge Port:||Micro USB|
We can make shipment for lots of countries and regions all over the world except following countries owing to the limit of shipping policy.
Countries: Aland Islands, British Indian Ocean territory, China, Cocos(Keeling) Islands, Congo-Brazzaville, French Southern Territories, U.S. Outlying Islands, Western Sahara.
We can provide Economic Way and Express Way for shipping. Economic Way includes E-packet and Post Parcel etc. while Express Way includes DHL and UPS etc..
If you need special shipping method or need to be sent to your China agent, please contact us by firstname.lastname@example.org.
There are two key factors which will affect the time you receive your items.
1) Item processing time
After receiving your order, we require some time to test the product to ensure its quailty. The exact processing time varies depending on the item. The average procesiing time is 2 working days but this can also be affected by the item's stock status. For small quantity orders, the processing time is 1-3 days while larger quantity orders may require 2-5 days.
2) Shipping methods
|Shipping Type||Country or Region||Estimated Shipping Time|
|United States||7-14 Business Days|
|Russia, Ukraine||10-30 Business Days|
|United Kingdom, Ireland, Germany, France, Italy, Netherlands, Belguim, Austria, Switzerland, Spain, Portugal||12-15 Business Days|
|Canada, Australia, New Zealand||12-20 Business Days|
|Belarus, Estonia, Latvia, Lithuania, Moldova||15-30 Business Days|
|Japan, Korea, Malaysia, Cambodia||15-20 Business Days|
|Uruguay, Peru||15-30 Business Days|
|Norway, Sweden, Finland, Iceland, Denmark||15-25 Business Days|
|Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Saudi Arabia, United Arab Emirates, Yemen||15-30 Business Days|
|Russia, Ukraine||10-15 Business Days|
|United States, United Kingdom, Ireland, Germany, France, Italy, Netherlands, Belguim, Austria, Switzerland, Spain, Portugal||4-7 Business Days|
|Canada, Australia, New Zealand||4-7 Business Days|
|Belarus, Estonia, Latvia, Lithuania, Moldova||4-7 Business Days|
|Korea, Japan, Malaysia, Cambodia||4-7 Business Days|
|Uruguay, Peru||7-13 Business Days|
|Norway, Sweden, Finland, Iceland, Denmark||4-7 Business Days|
|Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Saudi Arabia, United Arab Emirates, Yemen||7-13 Business Days
Estimate Transmitting Time
Express Way by 4-7 days for transmitting
Economic Way by 7-30 days for transmitting
Shipping Arrangement Time
Opening Time: (UTC+8)
Mon-Fri: ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙9:00 to 20:00
Sat: ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙9:30 to 17:00
(You can chat with us online during this period)
* Except holidays
* If we receive your payment before 12:00P.M.(UTC+8), we will send out the package the same day.
If we receive your payment after 12:00P.M.(UTC+8), we will send out the package the next day.
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe).